Configuring Microsoft Outlook Express for Windows

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Step 1: Gather mailserver info

Your Welcome E-Mail contains almost all the information that you need to set up your E-Mail account. Your mailserver info  should be included in your welcome E-Mail.

Ensure that you have all of the following information available:
- E-Mail account (this is your full USER@DOMAIN.TLD E-Mail address)
- E-Mail Server address (Check your Welcome E-Mail for this info) (IP, resolvable server hostname, or domain name)
- E-Mail account password (what you set up when you created the mailbox)

Here is an example of the above info:
E-Mail Account: johnsmith@example.com
E-Mail Server: mail.example.com
Passsword: secret.

Step 2: Accounts

Click Tools → Accounts in the toolbar

Navigate to Tools → Accounts

Step 3: Launch Account Setup Wizard

You should now see the “Internet Accounts” window open. Click on the Mail tab, then on Add → Mail…

The Internet Accounts window lists existing mail, news, and directory service accounts

Step 4: Mail Servers

The first two pages will ask you about your display name and E-Mail address. Fill these in accordingly, clicking Next when done.
You should arrive at a page that asks you about your server settings, like this:
 

Enter your mailserver (same for both) from [B] in Step 1 and choose IMAP or POP3. We recommend IMAP.

Step 5: Mail login

Enter your log-in information from [A] in Step 1. Leave the option for “Log on using Secure Password Authentication” unchecked.

 

This form saves your login information for authentication to the mail server

Step 6: More settings

Click Finish once you reach the end of the mail setup wizard. You should still have the “Internet Accounts” window open. Select the account by left-clicking on it, then click the Properties button:
 

The Properties button brings up additional settings

Step 7: Enable outgoing authentication

Click the Servers tab at the top, then place a check in the box next to My server requires authentication:

 

Use the same username and password as you use for your incoming mailserver. This should already be the default under Settings

Step 8: Encryption settings

Click on the Advanced tab at the top, then place a check in the box next to both of the This server requires a secure connection (SSL) :
 

The outgoing server uses TLS and the incoming server uses SSL but Outlook Express automatically detects this.

Problems??? Getting error messages??? Click here for troubleshooting tips »

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